Services and payment
Start with a free 20-minute introductory call. After we agree on the service and focus, Jose will send a Stripe payment link. Prices are in USD and payment is collected in full before delivery. These offerings are for one participant. Any deliverables already agreed for an earlier purchase remain honored.
AI working session — $250
One 90-minute remote session focused on one business task using an existing AI tool. Includes a short intake questionnaire, review of one sample, guided work and client practice, a tailored prompt or written workflow, a brief recap with next steps, and one clarification email within seven days after the session. You leave with one useful output you helped create and guidance on accuracy, privacy, and human review.
Practical AI training — $650
Three 60-minute remote sessions, normally over three to four weeks: build a foundation, apply AI to daily work, and practice working independently. Includes intake and preparation, two practice assignments, one consolidated email check-in between sessions, and one within seven days after the final session. Deliverables include two or three practiced workflows, reusable prompts and templates, a personalized reference guide with an accuracy and privacy checklist, and a 30-day action plan.
Scope and client information
These services cover guided learning and practice. Custom websites, software, integrations, unattended agents, automated systems, team training, and ongoing technical support require a separately agreed scope and price. Software subscriptions and advertising spend are additional and paid by the client. We use sample or redacted information by default and agree on any use of identifiable client information before uploading it to AI tools. Specific time savings or business results are not guaranteed.
Scheduling
Sessions are delivered remotely and scheduled by mutual agreement. Jose will contact you at the email address provided at checkout within two business days of payment to arrange a time. Payment alone does not reserve an appointment. Before any session is scheduled, you may cancel for a full refund. If we cannot find a mutually suitable time, we will refund the undelivered services in full.
Cancellations and rescheduling
With at least 24 hours' notice before the agreed session start time, you may reschedule without charge or cancel for a refund of that session's value. Each purchase includes one courtesy reschedule for a cancellation with less than 24 hours' notice or a missed appointment. After that courtesy reschedule has been used, another late cancellation or missed appointment counts as a used session and is not refundable. We may waive this rule for emergencies. Contact us by email or phone to cancel or reschedule.
If SteepTek cancels
If SteepTek cancels a session or cannot deliver the agreed service, you may choose a replacement appointment or a refund for the affected, undelivered services. A cancellation by SteepTek does not use your courtesy reschedule.
Package refunds
Unused sessions in the $650 package are refundable proportionally. The refund is $433.33 after one session has been used, or $216.67 after two sessions have been used. A session counted as used under the late-cancellation or missed-appointment rule is included in this calculation. Before any session has been used, the full $650 is refundable, subject to that rule. For the $250 working session, preparation, the written workflow and recap, and the clarification email are included in the price; no separate preparation fee is deducted from an eligible full refund.
Completed services and concerns
Completed sessions are normally nonrefundable. If something about the service did not meet the agreed scope, please contact us so we can address it. These terms do not limit any rights or remedies you have under applicable law.
Requesting a refund
Email jose@steeptek.com with your name and payment receipt or order details. We initiate approved refunds within five business days and return them to the original payment method. Your bank or payment provider's processing time may vary. We do not deduct payment-processing fees from an eligible refund.
Contact and privacy
Contact Jose Haynes at jose@steeptek.com or 703-261-4944. Read our privacy policy for information about how we handle client and payment information.